Know your team, before you sign.
Not a ticket queue. Not a 1-800 number. A team of specialists, same team every call, who know your account by the second ring.
THE VSHR DIFFERENCE
What changes when your HR team has names
Same Team, Every Call
Your HR advisor knows your business, your people, and your history. No re-explaining. No ticket queues. No rotating reps. Call, and they answer.
Same specialist team for the life of your account
Boutique Service, National Reach
Small enough to know you by name. Established enough to handle multi-state payroll, benefits in all 50 states, and compliance across every jurisdiction you operate in.
Licensed to operate in all 50 states
19 Years Through Every Market Cycle
Recessions, pandemics, regulatory overhauls, ACA implementation, COVID-era compliance. We've managed payroll and protected clients through all of it. That kind of know-how only comes from doing it, year after year.
In business since 2007
Every client gets a team of specialists
Not a call center. Not a ticket number. A team of real people. Payroll lead, benefits lead, WC specialist, HR partner. Each one expert in their lane, all of them on your account.
YOUR TEAM OF SPECIALISTS
Real people. Real names. Before you sign.
Every VertiSource client gets a real team. Here’s who you’ll be working with.
Kim Bolinder
Chief Executive Officer
19+ years building VertiSource HR from the ground up. Sets the service standard the entire team follows.
Talk to KimRyan Joyce
VP Operations
Oversees technology integration and client experience. Keeps payroll, HRIS, and benefits platforms running and properly connected.
Talk to RyanJennifer C
Benefits Director
Designs and manages benefits programs that attract top talent. Turns complex insurance into clear options for your team.
Talk to JenniferDave Harris
Accounting Lead
Manages bookkeeping, tax preparation, and QuickBooks integration through Axiom. Catches the tax code changes before they hit your bottom line.
Talk to DaveJenifer V
HR Advisor
Your direct line for employee relations, handbook questions, and compliance guidance. Picks up on the first ring.
Talk to JeniferJena Glazier
Client Success Manager
Your dedicated point of contact from day one. Coordinates across the team so your requests get answered, not passed around.
Talk to JenaRick
Workers' Comp Specialist
Your first call when a claim happens. Manages the full lifecycle from incident to resolution with zero dropped balls.
Talk to RickLisa H
Benefits Specialist
Group plan design, open enrollment coordination, and annual renewal strategy. Makes carrier negotiations look boring.
Talk to LisaAshley B
Payroll Specialist
Multi-state payroll runs, tax filing accuracy, and quarter-end reconciliation. The reason your 941 never gets a letter.
Talk to AshleyVanessa B
Accounting Specialist
GL journal entries, bookkeeping integration, and month-end close. Works with Dave on the Axiom side when your books and payroll need to agree.
Talk to VanessaJaceene J
HR Specialist
Employee relations, handbook updates, investigations, and day-to-day HR guidance. Cross-trains with Jenifer V so your HR never has a single point of failure.
Talk to JaceeneBecca G
HR & Payroll Specialist
Bridge role across HR and payroll. Owns onboarding paperwork, I-9 flows, and the hand-off from HR-request to payroll-run. Cuts the seam where new hires usually fall through.
Talk to BeccaYOUR FIRST 90 DAYS
What happens after you say yes
Day 1: Kickoff Call
You meet your team on a live video call. Not a sales rep handing you off. The people who will manage your account introduce themselves.
Elsewhere, you'd get an email from a generic onboarding queue.
Week 1: Systems Live
Payroll, benefits enrollment, HR Cloud, and time & attendance are configured and tested. Your employees get login credentials and a walkthrough.
How long does that usually take at a big PEO? They're still assigning your implementation specialist.
Month 1: First Payroll
Your first payroll runs with your specialist on the line. They walk through the output, verify tax filings, and confirm every detail. Adjustments happen that day.
A month in with a typical PEO, and your payroll contact has already changed twice. You're re-explaining your pay schedule.
Ongoing: Your Partner
Quarterly business reviews. Proactive compliance alerts before deadlines. Benefits renewal strategy 90 days before your anniversary. Same advisor, same direct line, year after year.
Without a proactive team? You find out about the new regulation when the penalty notice arrives.
What 19+ years of showing up looks like.
CLIENT STORIES
They'll tell you what we won't
When I call VertiSource, the specialist picks up. She already knows our claim history, our team, and our open items. I never have to start from scratch. That alone was worth switching.
We came from a large national PEO where we never talked to the same person twice. Our VSHR specialist texted me back on a Saturday about a payroll question. That kind of responsiveness doesn’t exist at the big firms.
Our VSHR lead personally walked us through the onboarding. No handoffs, no ‘your new rep will be in touch.’ They knew our business from day one and still check in quarterly. That’s rare.
Meet the team that'll know your name.
One conversation. No commitment. We'll introduce you to the people who would manage your account, walk you through how we work, and answer every question you have.
No contracts required for initial consultation. Typical call: 25 minutes. Email: hr@vertisourcehr.com