Two offices, a team of specialists, one direct line. 19+ years doing payroll, benefits, and compliance for owners who want a human, not a ticket queue.
Trusted by carriers, partners & accreditors
We started VertiSource HR in Utah in 2007, three months before the housing market fell off a cliff. Since then we've run payroll through the 2008 recession, the 2020 pandemic, the ACA rollout, and one business pivot of our own. The employers who signed with us that first year are still with us today.
Kim Bolinder founded VertiSource HR on service. Call, and a real person who knows your account picks up. That was the standard in 2007, and it's still the bar we hire to today.
We picked a lane early and stayed in it. Full-service PEO for U.S. Employers between 10 and 500 people. We don't chase Fortune 500 logos. We don't do software-only self-serve. We don't run offshore call centers. We run payroll, benefits, workers' comp, compliance, and HR, and every client gets a specialist who knows their business.
Along the way we added a bookkeeping and tax arm through our Axiom team, brought on ZayZoon for on-demand pay so hourly workforces could access earned wages without the fees, and became an IIG-affiliated insurance broker so our clients could shop commercial coverage without a second relationship to manage.
We grew into a cross-functional specialist team, two offices, and clients in 30+ states, and kept the small-caseload discipline that lets us still pick up on the first ring. That attention is the product. Everything else is support.
Utah HQ handles the heaviest share of payroll and compliance operations. Costa Mesa runs West Coast client success and benefits. No call centers. No offshore back office. Two real buildings with real people.
Our home office since day one. Payroll operations, workers' comp claims, tax administration, and the Axiom bookkeeping team all work out of this building. If you call the main line during business hours, this is where it rings.
Opened in 2011 to serve California and Pacific-time clients on their schedule. Client success and benefits enrollment work out of this office, with direct lines into the Utah payroll and compliance team.
Every client at VertiSource is assigned a team of specialists matched to their industry and size. Here's who you'll be working with. Same people today, same people next year. Credentials are the real ones, verified on renewal.
Leads VertiSource HR. Sets the service standard every advisor follows: same person, every call; direct lines, not queues. Kim personally walks new clients through onboarding and stays in their quarterly business reviews. She stays close to every account, and usually knows what a client needs before they call.
Runs operations and the HR tech stack. Keeps payroll, HRIS, and benefits platforms running and properly connected. The one who texts clients back on a Saturday when a question can't wait until Monday.
Designs benefits programs that recruit and retain. Turns complicated insurance into three clear options an employee can actually pick between. Renegotiates renewals 90 days before every anniversary.
Manages bookkeeping, tax preparation, and QuickBooks integration through Axiom Bookkeeping. Catches the tax code changes before they hit your bottom line. If a deadline is coming, Dave already knows about it, and so do you.
Your direct line for employee relations, handbook revisions, and compliance questions. Picks up on the first ring. Will tell you when something's a legal problem, and when it's just a hard conversation to have.
Your point of contact from day one. Coordinates across the specialists so your requests get answered, not passed around. The reason clients stop keeping a list of "who handles what". Jena already knows.
The first call when a claim happens. Owns the full lifecycle. Incident to resolution. With zero dropped handoffs. The reason clients stay on our WC master policy year after year.
Specifics, not platitudes. If something is off by a decimal, it’s because the number got better since we last updated.
Every PEO has a story. Ours is about what we chose not to do, and what stayed when other things fell away.
A small team. Same names, every call. They know your business, your state, and your industry. Not a ticket queue. Not a 1-800 pool.
Two real offices, one in Cottonwood Heights, one in Costa Mesa. Every advisor is in-house in Utah or California. We know the state-level compliance landscape because we live in it.
Our Axiom bookkeeping team sits alongside payroll. Month-end close, QuickBooks cleanup, business returns. Same humans, no second relationship to manage.
On-demand pay built into payroll, no employer cost. Hourly employees access earned wages before payday without predatory fees. Most of our PEO peers don't offer this.
We'd rather tell you this upfront than 90 days in. If any of these are deal-breakers, we'll introduce you to someone who does it and wish you well.
Every one of these lands with a specialist, not a queue. Average first response: under one business hour.
One conversation. No commitment. We'll introduce you to the people who would manage your account, walk you through how we work, and answer every question you have.
Or call directly: 855-565-8747
